top of page

Privacy Policy - Ubuntu Threads Ltd

A legal disclaimer

​Effective Date: 30/11/2025
Last Updated: 30/11/2025

Ubuntu Threads Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, title, date of birth.

  • Contact Data: email address, phone number, postal address.

  • Transaction Data: purchase history, payment details (processed securely via third-party providers).

  • Technical Data: IP address, browser type, device information.

  • Marketing & Communications Data: preferences for receiving marketing.

​

2. How We Use Your Data

We use your personal data for:

  • Fulfilling orders and delivering products.

  • Managing customer accounts.

  • Communicating with you about products, promotions, and updates.

  • Improving our website and services.

  • Complying with legal obligations.

Lawful Bases for Processing:

  • Contractual necessity (to fulfil your order).

  • Legitimate interests (marketing, service improvement).

  • Consent (where required, e.g., newsletters).

  • Legal obligation (tax and accounting compliance).

​

3. Sharing Your Data

We may share your data with:

  • Trusted service providers (payment processors, delivery companies).

  • Regulators or law enforcement, where legally required.

  • Business partners, only with your consent.

  • We do not sell your personal data.

​

4. International Transfers

If we transfer data outside the UK, we ensure appropriate safeguards (e.g., UK-approved Standard Contractual Clauses).

​

5. Data Retention

We retain personal data only as long as necessary:

  • Customer records: up to 6 years (for tax/legal compliance).

  • Marketing data: until you withdraw consent.

​

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your data.

  • Rectify inaccurate data.

  • Request erasure (“right to be forgotten”).

  • Restrict or object to processing.

  • Data portability.

You may exercise these rights by contacting us at: ubuntuthreads@hotmail.com.

​

7. Security

We use appropriate technical and organisational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorised access.

​

8. Cookies

Our website uses cookies to improve user experience and analyse traffic. You can manage cookie preferences via your browser settings.

​

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

​

10. Contact Us

Ubuntu Threads Ltd
Old Fire Station

School Hill

Whimple

EX5 2TS
Email: ubuntuthreads@hotmail.com
Phone: 

​

Disclaimer Clauses

  • Accuracy Disclaimer: While we strive to keep this Privacy Policy accurate, we cannot guarantee it will remain up to date as laws evolve.

  • Third-Party Disclaimer: We are not responsible for the privacy practices of third-party websites linked from our site.

  • Liability Disclaimer: We accept no liability for misuse of personal data arising from factors beyond our reasonable control, such as cyberattacks or third-party breaches.

bottom of page